FAQs

What’s your fee?

The scale of the project will determine how we work — which is usually hourly, for a flat fee/project based, or on retainer. Our first step is to create a project proposal to agree on the work to be completed, along with an estimate. We are always open to discussing budgetary guidelines and anticipate most projects have them.

Do you do free consultations?

Definitely. The easiest way to figure out how we can help is to learn more about your needs. We can talk over the phone, meet for coffee, or we can come to your office. No faxes or carrier pigeons, if you don’t mind.

What are your payment terms?

We usually invoice a deposit that’s due once work commences. The remainder would be invoiced and due within a max of 60 days of completion.

How do I know if I need a content lab?

We have a special ‘getting to know you’ session for this one to ensure your brand or small business is a fit for this fast-paced but ultra-efficient method of content-making. Usually, the reaction is “sign us up!” but we want to make sure it’s a best bet for us both.

How long do strategies take to create?

With proper planning, we can complete work as quickly as 2 weeks, depending on the scale of the project. Larger projects take longer, so we’ll set clear milestones to ensure deliverables are on track.

What kinds of content do you produce?

We specialize in social content that hits the right tone, ranging from photography to motion graphics like cinemagraphs and GIFs (it IS pronounced with a G—sorry to draw the line). We partner with super talented friends to create episodic and feature video, and we also offer brand clients who are ready to take content to the next level an ongoing “content lab” process —successfully proven in both agency and independent settings.

What if I need something that's not listed here?

Our O.G. status in Minneapolis means we likely know someone who can help you, even if we don't possess the expertise ourselves. Happy to make those connections anytime!